Review generation software for dental practices
Dental patients choose a practice the way they choose a surgeon: nervously, and by reading reviews. Rate Boost asks every patient for a review after their appointment, automatically, so your Google rating reflects the practice you actually run.
Why reviews matter for dental practices
Dentistry is a high-anxiety, high-consideration purchase with almost no brand loyalty until the first visit. Prospective patients compare three or four local practices on Google before calling one, and rating plus review count are the two things visible before they click. A practice sitting at 4.2 with 30 reviews loses to one at 4.8 with 200, even when the clinical care is identical.
When to send the request
Send the request two to four hours after the appointment ends, once anaesthetic has worn off and the patient is home. Requests sent from the front desk at checkout compete with paying, rebooking and finding car keys.
Sample request
"Hi Sarah, thanks for coming in today. If you have 30 seconds, it would really help other patients to hear how your visit went. - Dr. Chen and the team at Maple Dental"
The objection we hear most
"Patient privacy rules mean we cannot ask for reviews." HIPAA does not prohibit asking a patient for a review. It restricts what you disclose about them, including in your replies to reviews. Asking is fine; naming their treatment in a public response is not.
How Rate Boost fits
Rate Boost sends the request for you at the right moment, routes customers who rate the visit highly straight to your Google Business Profile, and sends anyone who rates it poorly to a private form instead. It costs $49.99 per month for one business, with no contract. See how it works or full pricing.
Dental practices: common questions
Is it HIPAA compliant to ask dental patients for reviews?
Asking a patient for a review is permitted under HIPAA. What HIPAA restricts is disclosing protected health information, which most commonly becomes a problem when a practice replies publicly to a review and confirms that someone was a patient or mentions their treatment. Keep requests generic and keep public replies free of any clinical detail.
How many Google reviews does a dental practice need?
There is no fixed threshold, but practices generally become competitive in local search once they are above their immediate area's average review count and hold a rating of 4.5 or better. Check the three practices ranking in the map pack for your main search term and treat their review count as the number to beat.
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$49.99/mo, no contract, 30-day money-back guarantee.
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